Information Description

Last Updated: February 6, 2026

Company Name: ZhiJiang QiaoHuan Trading Co., Ltd.

Address: Room 1105-12-0049, E-Commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majia Dian Street, Zhijiang City, Yichang City, Hubei Province, China

Authorized Director: Li Jiacong

Social Credit Code: 91420583MAK5JK9K7E

Email: service@mail.zimiron.com

Phone: +86 19292440637

Thank you for choosing Zimiron Department Store! To help you fully understand our products, services, and related matters, ensuring you have a smooth shopping experience, we have organized the following core information for your reference. If you have any questions, please feel free to contact us using the methods below, and we will respond promptly.

1. About Us and Our Products

We focus on offering a wide range of practical department store products in the United States, covering various scenarios such as daily travel, home storage, ambiance creation, and life assistance. The specific product categories and details are as follows:

• 1. Portable Life Essentials: Foldable Silicone Water Cup, Portable Stain Removal Paper

• 2. Creative Storage Solutions: Magnetic Lipstick Holder, Invisible Drawer Dividers, Wall-Mounted Mini Plant Pot

• 3. Atmosphere Enhancers: Flameless Reed Diffuser, Starry Night Projector Lamp

• 4. Fun & Practical Items: Silicone Heat-Resistant Tongs, Foldable Scissors, Portable Press Toothpaste Squeezer

We are committed to providing high-quality, cost-effective, and highly practical department store items that meet your daily home and travel needs.

2. Shipping and Delivery Information

To ensure that you receive your products on time, we strictly follow the following timelines and track the logistics progress throughout:

• Shipping Time: After confirming the order details, we will pack and ship your order within 3-5 business days (excluding weekends and U.S. public holidays, and shipping time will be adjusted accordingly).

• Delivery Time: After shipment, delivery is usually completed within 7-10 business days for domestic U.S. locations. Delivery to remote areas or due to unforeseen circumstances (such as weather or logistics delays) may take slightly longer. We appreciate your understanding.

3. Customer Service Contact and Working Hours

If you encounter any issues during your shopping process, such as product inquiries, order queries, or logistics tracking, please contact our customer service team using the following methods:

• Customer Service Email: service@mail.zimiron.com

• Working Hours: Monday to Friday, UTC+8:00, 9 AM to 6 PM

Our customer service team will review your emails and respond promptly during working hours. Inquiries outside of working hours will be prioritized and addressed during the next business day. Thank you for your understanding and patience.

4. Helpful Reminders

1. Please make sure to provide accurate shipping information, including your address and contact number, when placing an order, to avoid delivery failure or delays due to incorrect information.

2. Upon receiving your products, please check the packaging and the items themselves for any damage or missing parts. If there are any issues, please contact our customer service team via email for assistance.

3. If you need further details (such as payment methods, return/exchange policies, shipping and delivery details, etc.), feel free to email us, and we will provide you with complete guidance.

Thank you again for your trust and support. Zimiron Department Store will continue to provide you with high-quality products and thoughtful services. We wish you a pleasant shopping experience!