Transportation and Distribution

Last Updated: February 6, 2026

Company Name: ZhiJiang QiaoHuan Trading Co., Ltd.

Address: Room 1105-12-0049, E-Commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majia Dian Street, Zhijiang City, Yichang City, Hubei Province, China

Authorized Director: Li Jiacong

Social Credit Code: 91420583MAK5JK9K7E

Email: service@mail.zimiron.com

Phone: +86 19292440637

Thank you for choosing Zimiron Department Store! To ensure that you clearly understand the shipping, delivery, and related matters, and to guarantee a smooth receipt of your desired products, we have organized the following detailed information. If you have any questions, please feel free to email our customer service at service@mail.zimiron.com, and our team will assist you during business hours (Monday to Friday, UTC+8:00, 9 AM to 6 PM).

1. Free Shipping Areas

We offer free shipping on all orders within the 48 contiguous states of the United States, with no additional shipping charges, allowing you to enjoy a convenient shopping experience.

⚠️ Note: The following areas are excluded from the free shipping range and will require an additional shipping fee (the exact fee will be automatically calculated at checkout):

• Alaska, Hawaii

• U.S. territories and overseas regions

• APO/FPO military addresses

• P.O. Boxes

2. Shipping and Delivery Times

We promise to arrange shipment as soon as your order is confirmed, with the following shipping times:

• Shipping Time: Orders will be packed and shipped within 3-5 business days after the order is placed (no shipping on weekends or U.S. public holidays; shipping time will be extended accordingly).

• Delivery Time: Once shipped, the product will usually be delivered within 7-10 business days (within the 48 contiguous states). Remote areas or factors beyond our control (such as weather or logistics delays) may slightly extend delivery times. We will track the shipment status in real-time and keep you updated.

Note: After your order is shipped, you will receive tracking information, and you can track the real-time delivery progress through the provided link.

3. Taxes and Customs Duties

• Taxes: The price you pay for the product already includes relevant local taxes for the 48 contiguous states of the U.S. You do not need to pay additional taxes when placing your order, and the checkout amount is the final payment amount.

• Customs Duties: If your delivery address is outside of the free shipping area (such as Alaska, Hawaii, U.S. territories, etc.), or if customs duties are incurred due to local customs policies, you will be responsible for the customs fees. The amount of customs duties will be calculated based on local customs regulations, and the exact amount will be notified by customs.

4. Shipping-related Notes

• Please ensure that your shipping address, contact number, and other information are accurate when placing the order to avoid delivery failures or delays due to incorrect or incomplete information.

• During the shipping process, the delivery service may contact you to confirm the receipt details. Please keep your phone accessible. If you are unable to receive the package on time, you can contact the logistics provider to arrange for a second delivery attempt or specify a pickup point.

• When you receive your product, please check the packaging for any damage, ensure that the product is complete, and look for any defects or stains. If there are any issues, please take pictures for evidence and contact customer service for assistance.

• Our delivery service is only available within the United States, and we currently do not provide international shipping to other countries or regions.

Zimiron Department Store is always committed to providing you with efficient and convenient delivery services, ensuring the safe arrival of your products. Thank you again for your trust and support, and happy shopping!