Warranty Policy

Last Updated: February 6, 2026

Company Name: ZhiJiang QiaoHuan Trading Co., Ltd.

Address: Room 1105-12-0049, E-Commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majia Dian Street, Zhijiang City, Yichang City, Hubei Province, China

Authorized Director: Li Jiacong

Social Credit Code: 91420583MAK5JK9K7E

Email: service@mail.zimiron.com

Phone: +86 19292440637

Thank you for choosing Zimiron Department Store! We are always committed to providing high-quality goods for U.S. consumers, as well as clear and convenient service guidelines. Regarding our product warranty service, please find the following details:

1. Warranty Service Information

Currently, all products sold by Zimiron Department Store (including items from categories such as Portable Life Essentials, Creative Storage Solutions, Atmosphere Enhancers, and Fun & Practical Items) do not offer warranty services. We kindly ask for your understanding.

The following is a list of relevant products for your reference:

• Portable Life Essentials: Foldable Silicone Water Cup, Portable Stain Removal Paper

• Creative Storage Solutions: Magnetic Lipstick Holder, Invisible Drawer Dividers, Wall-Mounted Mini Plant Pot

• Atmosphere Enhancers: Flameless Reed Diffuser, Starry Night Projector Lamp

• Fun & Practical Items: Silicone Heat-Resistant Tongs, Foldable Scissors, Portable Press Toothpaste Squeezer

2. Service Guidelines

If you receive a product that has quality issues, damage, or an incorrect item, there is no need to go through the warranty process. Instead, please refer to our Return and Exchange Policy to submit a return or exchange request within the specified timeframe. We will process your request in a timely manner.

3. Consultation

If you have any questions regarding the "No Warranty Service" or would like to learn more about return and exchange details, please contact us via the following methods:

• Customer Service Email: service@mail.zimiron.com

• Customer Service Hours: Monday to Friday, 9 AM to 6 PM UTC+8:00

4. Additional Notes

1. Our order shipping time is 3-5 business days, and you can expect delivery within 7-10 business days after shipment (free delivery to the 48 contiguous U.S. states; see Shipping and Delivery Information for details).

2. This warranty policy applies only to products sold in the U.S. region by Zimiron Department Store. Any future adjustments to warranty services will be publicly announced through official channels in advance.

Thank you again for your understanding and support. We will continue to optimize product quality and service experience. Happy shopping!